Magnetite Service and Value = Cost effective Double Glazing At Magnetite, we believe that product performance along with exceptional customer service is integral to our business.
Our aim is to exceed our client's expectation of comfort. Comfort in service, comfort in value, and comfort in performance. We assess your windows and doors, design the best retrofit double glazing solution and deliver the result through a customised installation.
We understand it is important for our clients to receive reliable, timely and efficient service. Service starts with your first contact. We aim to respond within 1 business day to help answer your query and book a free, no obligation window assessment. No need to wait all day for a trade. A specific day and time is locked in and you can take comfort knowing our knowledgeable and experienced consultants will arrive within 15 minutes of the time or call to update you on any delays. When you decide to go ahead we book in a date for the installation well in advance so you can plan your schedule. All clients are asked for customer feedback at the end of the job to help us continue to deliver the best service, which you deserve.
Our commitment to service, combined with our products high performance ensures we deliver the highest value which means you get affordable double glazing solutions. Improving your existing glazing as opposed to removing the windows allows us to offer affordable double glazing results without the expense of comparable replacement double glazing windows. Magnetite's affordable double glazing systems are independently tested and proven to deliver the best result for soundproofing and thermal insulation. With over 18 years experience in the window industry, you can take comfort that we stand behind our product and support our customers long after the installation. We commit to this by offering a 7 year warranty on all installations.
Magnetite is proud of our success and you can take comfort knowing our recognition and achievements
- Best Use of Windows and Doors in a Commercial Renovation, Australian Window Association Design Awards 2015
- Product Excellence, Australian Business Awards 2011
- Best Value Product, Australian Business Awards 2009
- Service Excellence Australian Business Awards 2009
- Smart 50, Australian Smart Companies Award 2008